Unauthorised Access to the Official Square Enix Merchandise Store

Last month Square Enix notified its customers that certain non-financial customer data stored on a third party server in Japan had potentially been compromised. This server hosted the Official Square Enix Merchandise Store located here http://www.square-enix-shop.com . The Store was suspended while we investigated.

Our investigation has determined that certain non-financial data including name, postal address, email address and phone number, was compromised.

As we have previously reported, the server did not store credit card information for any E-Commerce customers and is not connected to any other Square Enix online services. We do however always recommend that you monitor your credit cards and statements for any suspicious activity.

The Store shall remain closed while we work on a new build, which will be re-launched in the coming months. In the meantime, if you wish to purchase Square Enix merchandise off-line please contact us at sel-merchandise@square-enix.com to obtain a list of retailers in your area.

We sincerely apologise for any inconvenience. We take data security extremely seriously and we regret any inconvenience this may have caused our merchandising customers. We appreciate your patience and support.

-Square Enix Customer Support